The London Orthotic Consultancy has a terrific team of administrative staff who help ensure that LOC and its subsidiary clinics run smoothly and continue to provide excellent service to patients.
Ana joined LOC in early 2012 having worked in the hospitality industry after coming to England from Spain. She has now returned home but continues to work for us as a clinical administrator full-time.
Erin joined LOC in August 2022. She has had varied work experience to date including three years management experience and immediately prior to joining LOC she worked in Showroom Sales. Erin has really good interpersonal skills and is ideally suited to the role of supporting two of our senior clinicians.
Antonia joined us as a senior administrator at the end of 2020. Her background is in the retail trade and she has first-hand experience with the importance of good customer relations. Her primary role is to support the admin team in continuing to provide an excellent service to patients. Antonia adds another language to the portfolio of languages that our admin team possess – she is a native of Slovakia.
Magda joined us in 2017 previously having worked at Thames River Physiotherapy where she was administrator/receptionist. Magda has an MA in English philology from Polonia University, Poland and spent a post-graduate year there studying criminal science. She is fluent in English and Polish and has a good command of Italian.
Magdalena also has the difficult task of organising director Sam Walmsley's incredibly busy schedule!
Beverley joined us in October 2021 and is a receptionist who is both welcoming and reliable. She has previously worked in a variety of healthcare environments, giving her a wealth of experience in answering queries and handling complex patient needs. Since joining LOC, Beverley has also taken on several administrative duties additionally and is an invaluable member of the team.
Clinical PA at LOC since it was founded after working at Queen Mary's with LOC's company directors as a medical secretary. Extensive knowledge of orthotic treatments after working in the medical industry for the past 15 years.
Manchula joined LOC in 2010, working closely with the general manager and directors, dealing with all aspects of accounts and a key member of the team.
Fizzie joined LOC in June 2022. She has a BA Honours degree in English Literature. This, alongside her previous experience, means that her strengths lie in written communication and providing high-quality levels of customer service. At LOC, she supports Connor to help him run our Cambridge clinic as well as George who is based in our Kingston clinic.